Latest update: 18 July 2025
These general terms and conditions of use (the “GTCUs”) govern the relationship between VALAE, a Single-shareholder simplified limited company (Société par actions simplifiée à associé unique), registered with the Trade Register of Toulouse, France, under number 941 327 272, with its head office located at 188 chemin de la Masquère Zac de la Masquère – 31750 Escalquens, France (hereinafter referred to as “VALAE”), and the user (hereinafter referred to as the “User”) of the website (accessible through the following links: www.valae-cosmetiques.fr and www.valae-cosmetiques.com, hereinafter referred to as the “Website”) with regard to the terms and conditions of use of the Website.
VALAE wholesales shower products (shower gels and shower oils) to mass retailers.
Access to the Website by the User implies unreserved acceptance of the GTCUs.
ARTICLE 1: CONTACT
The User may contact VALAE via the Website by filling out the form provided in the “Contact Us” section, or by sending us an email.
The User guarantees that all information he provides in the contact form is accurate, up to date, truthful and not misleading in any way.
ARTICLE 2: VALAE’s INTELLECTUAL PROPERTY RIGHTS
VALAE is the owner of all intellectual property rights relating to trademarks and content featured on the Website. None of the provisions of the GTCUs shall confer on the User any right of ownership or use of the trademarks or other elements protected by VALAE’s intellectual property rights. Therefore, the User may not use any of VALAE’s visuals, logos or communication media without VALAE’s express written consent.
The User undertakes to notify VALAE of any fraudulent use of its trademarks, logo or visuals which they are aware of, and shall assist VALAE in preserving its rights.
ARTICLE 3: LIABILITY
The information published on the Website is provided for information purposes. VALAE cannot guarantee that the content is accurate, comprehensive or up to date.
The User shall be solely liable for all consequences arising from its use of the Website and, more generally, of any content published on the Website.
VALAE shall not be held liable for any direct or indirect damage, including any loss of content or damage that may arise from the use of or, conversely, the inability to access the Website as a result of misuse by the User.
The Website may contain links to other websites that are not managed and/or published by VALAE (in particular to VALAE’s social networks). VALAE has no control whatsoever over the information, products or services offered by such other websites and shall not, under any circumstances, be held liable for the content of such websites.
VALAE ne pourra pas être tenu responsable de tout dommage direct et indirect, y compris toute perte de contenus ou dommage pouvant survenir de l’utilisation ou au contraire de l’impossibilité d’accéder au Site, par suite d’une utilisation fautive de l’Utilisateur.
Le Site peut contenir des liens vers d’autres sites non gérés et/ou édités par VALAE (notamment vers les réseaux sociaux de VALAE). VALAE ne contrôle en aucune manière les informations, produits ou services proposés par ces autres sites et ne peut en aucun cas être tenue responsable du contenu de tels sites.
ARTICLE 4: AVAILABILITY OF THE WEBSITE
VALAE makes no commitment regarding the availability or accessibility of the Website and does not guarantee that access to the Website to the User, the content appearing on it or the services it offers, will be provided without interruption, within the expected timeframe or free of errors.
VALAE shall endeavour to keep the Website accessible 24/7, subject to force majeure events as defined in Article 1218 of the French Civil Code and relevant case law. However, for technical reasons of maintenance and/or security, VALAE may have no option but to temporarily disable access to all or part of the Website without prior notice. Acceptance of the GTCUs by Users implies their acceptance of such technical shutdowns.
VALAE reserves the right to change the Website, in particular for technical or commercial reasons.
ARTICLE 5: PERSONAL DATA
For the purposes of managing the relationship between VALAE and the User, VALAE may collect personal data from Users (the “Personal Data”) in its capacity as data controller. The Personal Data will be stored for periods compatible with the purposes for which it was collected and processed.
Users are given the possibility to read VALAE’s Privacy Policy and Cookie Management Policy, which will enable them to understand how their personal data is collected, processed and stored by VALAE on the Website.
The Privacy Policy is available at the following URL: Privacy Policy.
The Cookie Management Policy is available at the following URL: Cookie Management Policy.
ARTICLE 6: FORCE MAJEURE
VALAE shall not be held liable, or considered to be in breach of the GTCUs, for any delay or non-performance, when the cause of such delay or non-performance is related to a force majeure event as defined by the case law of French courts and tribunals, including in particular in the event of a hacker attack and interruption, suspension, reduction or disruption in the supply of electricity or other services, or any interruption of electronic communication networks.
ARTICLE 7: INTERPRETATION
The GTCUs express the entire agreement entered into between VALAE and the User for the use of the Website.
The breakdown into articles and paragraphs has been adopted for convenience only and shall not be considered as affecting the meaning and scope of all the clauses, which form an indivisible whole.
In accordance with Article 1184 of the French Civil Code, when the ground for invalidating only affects one or more Articles of the GTCUs, it shall not render the entire agreement null and void unless such Article(s) are essential to the commitment of all or any of the parties. Apart from the aforementioned case, the invalidity or unenforceability of any of the Articles of the GTCUs shall not invalidate the other Articles, which shall remain in full force and effect.
ARTICLE 8: MODIFICATION OF THE GTCUs
VALAE reserves the right to amend the GTCUs at any time.
ARTICLE 9: APPLICABLE AND DISPUTES
The GTCUs shall be governed by French law.
Any dispute relating to the GTCUs that cannot be resolved by amicable settlement shall be subject to the jurisdiction of French courts. The terms of this article shall not have the effect of depriving consumers of their right to bring legal action, or to defend themselves, in their country of residence or domicile, nor of depriving them of the protective measures afforded to them by the applicable legislation in their country of residence.